Data Entry & Client Liaison Officer

We are PT Karya Antara Negeri & PT Karya Antara Benua trading as Imatutu, our main business is BPO provides 24/7 for our affiliated offices in Australia and New Zealand, established in Denpasar - Bali by June 2023. Due to the expansion of the company, currently we are looking:

Data Entry and Client Liaison Officer

Location in Bali & Permanent Job

Role Description:

We are recruiting individuals who can commit to working shifts of 8 hours per day, 5 days a week. Candidates must be flexible and willing to work across different shifts, depending on operational requirements.  

Current shifts include 2:00 AM – 10:00 AM and 10:00 AM – 6:00 PM, with the possibility of additional or adjusted shifts in the future based on business needs.

Your responsibilities will include:

•               Accurately input and maintain client details, appointment schedules, and travel requirements in internal systems.  

•               Arrange appropriate transportation based on client needs.  

•               Monitor bookings to ensure travel arrangements occur on time.  

•               Respond promptly to delays, cancellations, or changes to appointments or travel plans.

•               Maintain strict confidentiality of client information.

Skills Needed:

•               Effective communication skills in English, both written and spoken.  

•               High attention to detail and strong organizational skills.  

•               Ability to work calmly under time-critical conditions.  

•               Comfortable using Gmail, Google Sheets, booking systems, databases, and Microsoft Office applications.

About You:

•               Empathetic and solution-focused

•               Reliable, adaptable, and detail-oriented

•               Professional and calm approach in pressure situations

•               Comfortable working in shift-based and 24/7 operational environments.

•               Flexibility to cover additional or changed shifts.

Note: This is not a remote role, and employees are not permitted to hold multiple jobs.

Company Address:

• Jln. Gatot Subroto Barat, Komplek Hokiland, Unit 12, Denpasar Utara, Bali. 80111

• Jln. Gatot Subroto Tengah No. 45F. Dauh Puri Kaja, Denpasar Utara, Bali. 80239

www.imatutu.com